FAQs

Welcome to the webmart360 FAQ page! Here you’ll find answers to some of the most common questions about our shipping, returns, and more. If you have any additional questions, feel free to contact us!

1. How can I place an order?

Placing an order is easy! Simply browse our website, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and confirm your order.

2. What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All transactions are processed securely.

3. How long will it take to receive my order?

Processing time is typically 1-2 business days. Shipping times vary based on your chosen shipping method:

• Standard Shipping: 3-5 business days
• Expedited Shipping: 1-3 business days

You will receive a tracking number once your order ships, so you can monitor its progress.

4. Do you offer international shipping?

Yes, we offer international shipping to select countries. Delivery times and shipping costs may vary depending on your location. Please check our shipping policy for more details.

5. What is your return policy?

We want you to be completely satisfied with your purchase. If you’re not, you can return most items within 30 days of receipt for a full refund or exchange. Please visit our Returns Policy page for more details.

6. How can I track my order?

Once your order has shipped, you will receive an email with a tracking number. You can use this number to check the status of your shipment on our website or the carrier’s site.

7. What if I receive a damaged or defective item?

We apologize for any inconvenience! If you receive a damaged or defective item, please contact our customer support team within 7 days of receipt. We will assist you in resolving the issue.

8. How can I contact customer support?

You can reach our customer support team via email at fhwebmart360@gmail.com or by using the contact form on our website. We’re here to help!